Privacy Policy

Last updated: 26 March 2026

1. Introduction

This Privacy Policy describes how we collect, use, and protect your information when you use our mobile application ("App").

This App is designed to connect to a GPS tracking server and allow users to monitor vehicles, assets, and GPS tracking devices in real-time.

This mobile application collects location data to enable real-time tracking, including when the app is closed or not in use.

By using the App, you agree to this Privacy Policy.


2. Information We Collect

a. Location Data

We collect and process real-time location data from GPS tracking devices associated with your account.

The App may also access your device location (foreground and background) to provide continuous tracking functionality.

b. Account Information

We may collect:

  • Username

  • Email address

  • Login credentials

c. Device Information

We may collect:

  • Device model

  • Operating system

  • Unique device identifiers

d. Usage Data

We may collect usage data to improve performance and user experience.


3. How We Use Your Information

We use your data to:

  • Provide real-time GPS tracking

  • Monitor vehicles and assets

  • Display location data on maps

  • Generate reports and history

  • Improve application performance

  • Provide customer support


4. Data Storage

All tracking data is stored on our server infrastructure and controlled by the customer.

We do not sell or share tracking data with third parties.


5. Data Sharing

Your data is only accessible by:

  • You (account owner)

  • Authorized users

We may disclose data only if required by law.


6. Permissions

The App may request:

  • Location (foreground and background) → for tracking functionality

  • Internet access → to connect to server

Permissions are used strictly for core features.


7. Third-Party Services

We do not share your data with third parties unless required for core functionality.


8. Data Retention

Data is retained only as long as necessary.

Since data is stored on your server, you have full control over retention.


9. Data Security

We implement reasonable security measures.

However, no system is 100% secure.


10. Children's Privacy

This App is not intended for children under 13.


11. Your Rights

You have the right to:

  • Access your data

  • Request correction or deletion


12. Changes

We may update this policy at any time.


13. Contact

Email: dian@traccar.biz.id
Website: https://traccar.biz.id